W32.Solvina.gen

SUMMARY

W32.Solvina.gen is a simple mass-mailing worm that sends itself to all contacts in the Microsoft Outlook Address Book. The email message has the following characteristics,

Subject: Request Information
Attachment: Lamb.exe

W32.Solvina.gen is written in the Microsoft Visual Basic (VB) programming language and compressed with PackLite.

Protection

• Virus Definitions (LiveUpdate™ Weekly) January 23, 2002
• Virus Definitions (Intelligent Updater) January 19, 2002

TECHNICAL DETAILS

W32.Solvina.gen uses Microsoft Outlook to send itself to all contacts in the Microsoft Outlook Address Book. The email message has the following characteristics:

Subject: Request Information
Message:
Hi,

We have not heard  from you concerning your request for support
in the 48 hours since we sent you a response

Consequently, we have changed the status  of your question to
SOLVED

If your question is still UNRESOLVED please use the attached
file below to update our records (File is self-extracting)

Bye!

Attachment: Lamb.exe

Recommendations

Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

• Turn off and remove unneeded services. By default, many operating systems install auxiliary services that are not critical, such as an FTP server, telnet, and a Web server. These services are avenues of attack. If they are removed, blended threats have less avenues of attack and you have fewer services to maintain through patch updates.
• If a blended threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
• Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services (for example, all Windows-based computers should have the current Service Pack installed.). Additionally, please apply any security updates that are mentioned in this writeup, in trusted Security Bulletins, or on vendor Web sites.
• Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
• Configure your email server to block or remove email that contains file attachments that are commonly used to spread viruses, such as .vbs, .bat, .exe, .pif and .scr files.
• Isolate infected computers quickly to prevent further compromising your organization. Perform a forensic analysis and restore the computers using trusted media.
• Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.

REMOVAL

NOTE: These instructions are for all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

Update the virus definitions, run a full system scan, and delete all files that are detected as W32.Solvina.gen. For details on how to do this, read the following instructions.

To scan for and delete the infected files:

1. Obtain the most recent virus definitions. There are two ways to do this:
   • Run LiveUpdate, which is the easiest way to obtain virus definitions. These virus definitions have undergone full quality assurance testing by Symantec Security Response and are posted to the LiveUpdate servers one time each week (usually Wednesdays) unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, look at the Virus Definitions (LiveUpdate) line at the top of this write-up.
   • Download the definitions using the Intelligent Updater. Intelligent Updater virus definitions have undergone full quality assurance testing by Symantec Security Response. They are posted on U.S. business days (Monday through Friday). They must be downloaded from the Symantec Security Response Web site and installed manually. To determine whether definitions for this threat are available by the Intelligent Updater, look at the Virus Definitions (Intelligent Updater) line at the top of this write-up.
     
     Intelligent Updater virus definitions are available here. For detailed instructions on how to download and install the Intelligent Updater virus definitions from the Symantec Security Response Web site, click here.
2. Start your Symantec antivirus program, and make sure that it is configured to scan all files.
   • Norton AntiVirus Consumer products: Read the document How to configure Norton AntiVirus to scan all files.
   • Symantec Enterprise antivirus products: Read the document How to verify a Symantec Corporate antivirus product is set to scan All Files.
3. Run a full system scan.
4. If any files are detected as infected by W32.Solvina.gen, click Delete.