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Spyware & Virus Directory

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Trojan.Lodav.C

Risk Level 1: Very Low

Discovered: November 28, 2005
Updated: March 19, 2006 03:50:16 PM ZE9
Also Known As: Win32/Fantibag.P [Panda Software], TROJ_BAGLE.GS, [Trend Micro]
Type: Trojan Horse
Infection Length: 19,829 bytes (executable file); 15,827 bytes (dll file)
Systems Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows XP

SUMMARY



Trojan.Lodav.C is a Trojan horse that attempts to lower security settings on the compromised computer. This Trojan may be downloaded by Trojan.Lodear.D.

Protection

  • Virus Definitions (LiveUpdate™ Weekly) November 30, 2005
  • Virus Definitions (Intelligent Updater) November 28, 2005

Threat Assessment

Wild

  • Wild Level: Low
  • Number of Infections: 0 - 49
  • Number of Sites: 0 - 2
  • Geographical Distribution: Low
  • Threat Containment: Easy
  • Removal: Moderate

Damage

  • Damage Level: Low
  • Payload: Lowers security settings
  • Compromises Security Settings: Blocks access to Web sites and deletes processes, some of which are security related.

Distribution

  • Distribution Level: Low

TECHNICAL DETAILS


When Trojan.Lodav.C is executed, it performs the following actions:
  1. Copies itself as %System%winlog.exe.

    Note: %System% is a variable that refers to the System folder. By default this is C:WindowsSystem (Windows 95/98/Me), C:WinntSystem32 (Windows NT/2000), or C:WindowsSystem32 (Windows XP).

  2. Creates the following file:

    %System%winlog.dll

  3. Adds the value:

    "key2" = "%System%winlog.exe"

    to the registry subkeys:

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
    HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun

    so that it runs every time Windows starts.

  4. Deletes the following security-related registry subkeys:

    HKEY_LOCAL_MACHINESOFTWARESymantec
    HKEY_LOCAL_MACHINESOFTWAREMcAfee
    HKEY_LOCAL_MACHINESOFTWAREKasperskyLab
    HKEY_LOCAL_MACHINESOFTWAREAgnitum
    HKEY_LOCAL_MACHINESOFTWAREPanda Software
    HKEY_LOCAL_MACHINESOFTWAREone Labs
    HKEY_LOCAL_MACHINESOFTWARETrend Micro

  5. Deletes the following security-related registry entries:

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"Symantec NetDriver Monitor"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"ccApp"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"NAV CfgWiz"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"SSC_UserPrompt"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"McAfee Guardian"
    HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionRun"McAfee.InstantUpdate.Monitor"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"APVXDWIN"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"KAV50"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"avg7_cc"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"avg7_emc"
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun"Zone Labs Client"

  6. Ends the following processes, most of which are security related:

    • ashAvast.exe
    • ashDisp.exe
    • ashEnhcd.exe
    • ashPopWz.exe
    • ashSimpl.exe
    • ashSkPck.exe
    • ashWebSv.exe
    • AUPDATE.EXE
    • Avconsol.exe
    • avgcc.exe
    • avgemc.exe
    • AVGNT.EXE
    • AVSCHED32.EXE
    • Avsynmgr.exe
    • AVWUPD32.EXE
    • bdmcon.exe
    • bdnews.exe
    • bdsubmit.exe
    • bdswitch.exe
    • cafix.exe
    • ccApp.exe
    • CCEVTMGR.EXE
    • CCSETMGR.EXE
    • ClamTray.exe
    • ClamWin.exe
    • CMGrdian.exe
    • drwadins.exe
    • drweb32w.exe
    • drwebscd.exe
    • drwebupw.exe
    • freshclam.exe
    • GUARDGUI.EXE
    • GuardNT.exe
    • INETUPD.EXE
    • InocIT.exe
    • InoUpTNG.exe
    • isafe.exe
    • KAV.exe
    • kavmm.exe
    • KAVPF.exe
    • LUALL.EXE
    • Luupdate.exe
    • Mcshield.exe
    • NAVAPSVC.EXE
    • nod32.exe
    • nod32kui.exe
    • NPFMNTOR.EXE
    • npfmsg.exe
    • Nvcod.exe
    • Nvcte.exe
    • Nvcut.exe
    • outpost.exe
    • pccguide.exe
    • PcCtlCom.exe
    • QHPF.EXE
    • Realmon.exe
    • regedit.exe
    • regedt32.exe
    • RuLaunch.exe
    • SNDSrvc.exe
    • SPBBCSvc.exe
    • spiderml.exe
    • symlcsvc.exe
    • Tmntsrv.exe
    • TmPfw.exe
    • tmproxy.exe
    • Up2Date.exe
    • upgrepl.exe
    • Vba32ECM.exe
    • Vba32ifs.exe
    • vba32ldr.exe
    • Vba32PP3.exe
    • Vshwin32.exe
    • VsStat.exe
    • zatutor.exe
    • zlclient.exe
    • taskmgr.exe
    • zonealarm.exe
    • advapi32.dll
    • OpenSCManagerA
    • OpenServiceA
    • ControlService
    • ChangeServiceConfigA
    • CloseServiceHandle
    • ashAvast.exe
    • ashDisp.exe
    • ashEnhcd.exe
    • ashPopWz.exe
    • ashShA64.dll
    • ashSimpl.exe
    • ashSkPck.exe
    • ashWebSv.exe
    • AUPDATE.EXE
    • Avconsol.exe
    • avgcc.exe
    • AVGCMSG.DLL
    • avgemc.exe
    • AVGNT.EXE
    • AVSCHED32.DLL
    • AVSCHED32.EXE
    • Avsynmgr.exe
    • AVWUPD32.EXE
    • BCGCB59.dll
    • bdmcon.exe
    • bdnews.exe
    • bdsubmit.exe
    • bdswitch.exe
    • cafix.exe
    • ccApp.exe
    • CCEVTMGR.EXE
    • ccl30.dll
    • CCSETMGR.EXE
    • ccvrtrst.dll
    • ClamTray.exe
    • ClamWin.exe
    • CMGrdian.exe
    • D2htls32.dll
    • drwadins.exe
    • drweb32w.exe
    • drwebscd.exe
    • drwebupw.exe
    • FFJMPWEB.DLL
    • freshclam.exe
    • GUARDEVT.DLL
    • GUARDGUI.EXE
    • GUARDMSG.DLL
    • GuardNT.exe
    • IksysT32.dll
    • INETUPD.EXE
    • InocIT.exe
    • InoOEM.dll
    • InoOption.dll
    • InoUpTNG.exe
    • isafe.exe
    • KAV.exe
    • kavmm.exe
    • KAVPF.exe
    • LUALL.EXE
    • LUINSDLL.DLL
    • Luupdate.exe
    • Mcshield.exe
    • NAVAPSVC.EXE
    • nod32.exe
    • nod32api.dll
    • nod32kui.exe
    • NPFMNTOR.EXE
    • npfmsg.exe
    • Nvccf0D.dll
    • Nvcevlog.dll
    • Nvcod.exe
    • Nvcte.exe
    • Nvcut.exe
    • OCONNDLG.DLL
    • OCOOKDLG.DLL
    • outpost.exe
    • pccguide.exe
    • PcCtlCom.exe
    • python23.dll
    • QHPF.EXE
    • Realmon.exe
    • RuLaunch.exe
    • schface.dll
    • SNDSrvc.exe
    • SPBBCSvc.exe
    • spiderml.exe
    • symlcsvc.exe
    • T2w32.dll
    • Tmntsrv.exe
    • TmPfw.exe
    • tmproxy.exe
    • Up2Date.exe
    • upgrepl.exe
    • Vba32ifs.exe
    • vba32ldr.exe
    • Vba32PP3.exe
    • vbaifps.dll
    • vetredir.dll
    • Vshwin32.exe
    • VsStat.exe
    • vsvault.dll
    • XT1922.dll
    • Vba32ECM.exe
    • zatutor.exe
    • zlavscan.dll
    • zlclient.exe
    • zonealarm.exe

  7. Attempts to rename the following files, most of which are security related:

    • ashAvast.exe - 1ashAvast.exe
    • ashDisp.exe - 1ashDisp.exe
    • ashEnhcd.exe - 1ashEnhcd.exe
    • ashPopWz.exe - 1ashPopWz.exe
    • ashShA64.dll - 1ashShA64.dll
    • ashSimpl.exe - 1ashSimpl.exe
    • ashSkPck.exe - 1ashSkPck.exe
    • ashWebSv.exe - 1ashWebSv.exe
    • AUPDATE.EXE - 1AUPDATE.EXE
    • Avconsol.exe - 1Avconsol.exe
    • avgcc.exe - 1avgcc.exe
    • AVGCMSG.DLL - 1AVGCMSG.DLL
    • avgemc.exe - 1avgemc.exe
    • AVGNT.EXE - 1AVGNT.EXE
    • AVSCHED32.DLL - 1AVSCHED32.DLL
    • AVSCHED32.EXE - 1AVSCHED32.EXE
    • Avsynmgr.exe - 1Avsynmgr.exe
    • AVWUPD32.EXE - 1AVWUPD32.EXE
    • BCGCB59.dll - 1BCGCB59.dll
    • bdmcon.exe - 1bdmcon.exe
    • bdnews.exe - 1bdnews.exe
    • bdsubmit.exe - 1bdsubmit.exe
    • bdswitch.exe - 1bdswitch.exe
    • cafix.exe - 1cafix.exe
    • ccApp.exe - 1ccApp.exe
    • CCEVTMGR.EXE - 1CCEVTMGR.EXE
    • ccl30.dll - 1ccl30.dll
    • CCSETMGR.EXE - 1CCSETMGR.EXE
    • ccvrtrst.dll - 1ccvrtrst.dll
    • ClamTray.exe - 1ClamTray.exe
    • ClamWin.exe - 1ClamWin.exe
    • CMGrdian.exe - 1CMGrdian.exe
    • D2htls32.dll - 1D2htls32.dll
    • drwadins.exe - 1drwadins.exe
    • drweb32w.exe - 1drweb32w.exe
    • drwebscd.exe - 1drwebscd.exe
    • drwebupw.exe - 1drwebupw.exe
    • FFJMPWEB.DLL - 1FFJMPWEB.DLL
    • freshclam.exe - 1freshclam.exe
    • GUARDEVT.DLL - 1GUARDEVT.DLL
    • GUARDGUI.EXE - 1GUARDGUI.EXE
    • GUARDMSG.DLL - 1GUARDMSG.DLL
    • GuardNT.exe - 1GuardNT.exe
    • IksysT32.dll - 1IksysT32.dll
    • INETUPD.EXE - 1INETUPD.EXE
    • InocIT.exe - 1InocIT.exe
    • InoOEM.dll - 1InoOEM.dll
    • InoOption.dll - 1InoOption.dll
    • InoUpTNG.exe - 1InoUpTNG.exe
    • isafe.exe - 1isafe.exe
    • KAV.exe - 1KAV.exe
    • kavmm.exe - 1kavmm.exe
    • KAVPF.exe - 1KAVPF.exe
    • LUALL.EXE - 1LUALL.EXE
    • LUINSDLL.DLL - 1LUINSDLL.DLL
    • Luupdate.exe - 1Luupdate.exe
    • Mcshield.exe - 1Mcshield.exe
    • NAVAPSVC.EXE - 1NAVAPSVC.EXE
    • nod32.exe - 1nod32.exe
    • nod32api.dll - 1nod32api.dll
    • nod32kui.exe - 1nod32kui.exe
    • NPFMNTOR.EXE - 1NPFMNTOR.EXE
    • npfmsg.exe - 1npfmsg.exe
    • Nvccf0D.dll - 1Nvccf0D.dll
    • Nvcevlog.dll - 1Nvcevlog.dll
    • Nvcod.exe - 1Nvcod.exe
    • Nvcte.exe - 1Nvcte.exe
    • Nvcut.exe - 1Nvcut.exe
    • OCONNDLG.DLL - 1OCONNDLG.DLL
    • OCOOKDLG.DLL - 1OCOOKDLG.DLL
    • outpost.exe - 1outpost.exe
    • pccguide.exe - 1pccguide.exe
    • PcCtlCom.exe - 1PcCtlCom.exe
    • python23.dll - 1python23.dll
    • QHPF.EXE - 1QHPF.EXE
    • Realmon.exe - 1Realmon.exe
    • RuLaunch.exe - 1RuLaunch.exe
    • schface.dll - 1schface.dll
    • SNDSrvc.exe - S1NDSrvc.exe
    • SPBBCSvc.exe - S1PBBCSvc.exe
    • spiderml.exe - s1piderml.exe
    • symlcsvc.exe - s1ymlcsvc.exe
    • T2w32.dll - T12w32.dll
    • Tmntsrv.exe - T1mntsrv.exe
    • TmPfw.exe - Tm1Pfw.exe
    • tmproxy.exe - tm1proxy.exe
    • Up2Date.exe - U1p2Date.exe
    • upgrepl.exe - u1pgrepl.exe
    • Vba32ECM.exe - V1ba32ECM.exe
    • Vba32ifs.exe - V1ba32ifs.exe
    • vba32ldr.exe - v1ba32ldr.exe
    • Vba32PP3.exe - V1ba32PP3.exe
    • vbaifps.dll - vb1aifps.dll
    • vetredir.dll - v1etredir.dll
    • Vshwin32.exe - Vs1hwin32.exe
    • VsStat.exe - Vs1Stat.exe
    • vsvault.dll - vs1vault.dll
    • XT1922.dll - XT11922.dll
    • zatutor.exe - za1tutor.exe
    • zlavscan.dll - zla1vscan.dll
    • zlclient.exe - zl1client.exe
    • zonealarm.exe - zo1nealarm.exe

  8. Stops the following services, and sets their start type to 4 which disables the service:

    • Ahnlab task Scheduler
    • alerter
    • AlertManger
    • AntiVir Service
    • aswUpdSv
    • Ati HotKey Poller
    • avast! Antivirus
    • AVEService
    • AVExch32Service
    • avg7alrt
    • avg7updsvc
    • AvgCore
    • AvgFsh
    • AvgServ
    • AVIRAMailService
    • AVIRAService
    • avpcc
    • AVUPDService
    • AVWUpSrv
    • AvxIni
    • awhost32
    • backweb client - 4476822
    • BackWeb Client - 7681197
    • backweb client-4476822
    • bdss
    • BlackICE
    • CAISafe
    • ccEvtMgr
    • ccPwdSvc
    • ccSetMgr
    • ccSetMgr.exe
    • DefWatch
    • dvpapi
    • dvpinit
    • F-Secure Gatekeeper Handler Starter
    • fsbwsys
    • fsdfwd
    • FSMA
    • Guard NT
    • InoRpc
    • InoRT
    • InoTask
    • KAVMonitorService
    • kavsvc
    • KLBLMain
    • McAfee Firewall
    • McAfeeFramework
    • McShield
    • McTaskManager
    • mcupdmgr.exe
    • MCVSRte
    • MonSvcNT
    • navapsvc
    • Network Associates Log Service
    • nipsvc
    • NISSERV
    • NISUM
    • NOD32ControlCenter
    • NOD32Service
    • Norman NJeeves
    • Norman Type-R
    • Norman ZANDA
    • Norton Antivirus Server
    • NPFMntor
    • NProtectService
    • NSCTOP
    • nvcoas
    • NVCScheduler
    • nwclntc
    • nwclntd
    • nwclnte
    • nwclntf
    • nwclntg
    • nwclnth
    • NWService
    • Outbreak Manager
    • Outpost Firewall
    • OutpostFirewall
    • PASSRV
    • PAVFNSVR
    • Pavkre
    • PavProt
    • PavPrSrv
    • PAVSRV
    • PCCPFW
    • PersFW
    • PREVSRV
    • PSIMSVC
    • ravmon8
    • SAVFMSE
    • SAVScan
    • SBService
    • schscnt
    • SharedAccess
    • SmcService
    • SNDSrvc
    • SPBBCSvc
    • SpiderNT
    • SweepNet
    • SWEEPSRV.SYS
    • Symantec AntiVirus Client
    • Symantec Core LC
    • Tmntsrv
    • V3MonNT
    • V3MonSvc
    • Vba32ECM
    • Vba32ifs
    • Vba32Ldr
    • Vba32PP3
    • VexiraAntivirus
    • VisNetic AntiVirus Plug-in
    • vsmon
    • vsserv
    • wuauserv
    • xcomm

  9. Checks the following domains, some of which are security related, and may block further connections to them:

    193.69.114.12
    212.113.20.69
    213.219.245.4
    213.248.60.121
    216.200.68.152
    62.146.66.181
    63.210.193.12
    84.53.142.22
    84.53.142.6
    ad.doubleclick.net
    ad.fastclick.net
    ads.fastclick.net
    antivir.de
    anti-virus.by
    ar.atwola.com
    atdmt.com
    avast.com
    avira.com
    avp.ch
    avp.com
    avp.ru
    awaps.net
    banner.fastclick.net
    banners.fastclick.net
    bitdefender.com
    bitdefender.ru
    ca.com
    clamav.net
    clamwin.com
    click.atdmt.com
    clicks.atdmt.com
    customer.symantec.com
    database.clamav.net
    dispatch.mcafee.com
    download.ikarus.at
    download.mcafee.com
    download.microsoft.com
    download25.avast.com
    downloadhosting.core.ignum.cz
    downloads.avira.com
    downloads.microsoft.com
    downloads1.kaspersky-labs.com
    downloads2.kaspersky-labs.com
    downloads3.kaspersky-labs.com
    downloads4.kaspersky-labs.com
    downloads-eu1.kaspersky-labs.com
    downloads-us1.kaspersky-labs.com
    downloads-us2.kaspersky-labs.com
    downloads-us3.kaspersky-labs.com
    drweb.com
    drweb.ru
    engine.awaps.net
    esetsoftware.com
    fastclick.net
    files.referats.net
    f-secure.com
    ftp.avp.ch
    ftp.downloads2.kaspersky-labs.com
    ftp.f-secure.com
    ftp.kasperskylab.ru
    ftp.sophos.com
    ftpav.ca.com
    gin.ba.euroweb.sk
    go.microsoft.com
    grisoft.com
    hbedv.com
    ids.kaspersky-labs.com
    ikarus-software.at
    kaspersky.com
    kaspersky.ru
    kaspersky-labs.com
    liveupdate.symantec.com
    liveupdate.symantecliveupdate.com
    mast.mcafee.com
    mcafee.com
    media.fastclick.net
    msdn.microsoft.com
    msk4.drweb.com
    my-etrust.com
    nai.com
    networkassociates.com
    niutwo.norman.no
    office.microsoft.com
    open.by
    pandasoftware.com
    phx.corporate-ir.net
    rads.mcafee.com
    ravantivirus.com
    report.bitdefender.com
    rs02.avast.com
    rs03.avast.com
    rs06.avast.com
    rs07.avast.com
    rs08.avast.com
    rs10.avast.com
    rs11.avast.com
    rs18.avast.com
    rs18.avast.com
    rs20.avast.com
    rs24.avast.com
    secure.nai.com
    securityresponse.symantec.com
    service1.symantec.com
    sm01.avast.com
    sm04.avast.com
    sm05.avast.com
    sm09.avast.com
    sm12.avast.com
    sm13.avast.com
    sm14.avast.com
    sm15.avast.com
    sm16.avast.com
    sm17.avast.com
    sm19.avast.com
    sm21.avast.com
    sm22.avast.com
    sm23.avast.com
    sm25.avast.com
    sophos.com
    spd.atdmt.com
    support.microsoft.com
    symantec.com
    trendmicro.com
    update.symantec.com
    updates.symantec.com
    updates1.kaspersky-labs.com
    updates2.kaspersky-labs.com
    updates3.kaspersky-labs.com
    updates4.kaspersky-labs.com
    updates5.kaspersky-labs.com
    upgrade.bitdefender.com
    us.mcafee.com
    vba32.de
    vil.nai.com
    viruslist.com
    viruslist.ru
    windowsupdate.microsoft.com
    www.antivir.de
    www.anti-virus.by
    www.avast.com
    www.avira.com
    www.avp.ch
    www.avp.com
    www.avp.ru
    www.awaps.net
    www.bitdefender.com
    www.bitdefender.ru
    www.ca.com
    www.ca.com
    www.clamav.net
    www.clamwin.com
    www.drweb.com
    www.fastclick.net
    www.f-secure.com
    www.grisoft.com
    www.hacksoft.com.pe
    www.hbedv.com
    www.kaspersky.com
    www.kaspersky.ru
    www.kaspersky-labs.com
    www.mcafee.com
    www.my-etrust.com
    www.nai.com
    www.networkassociates.com
    www.open.by
    www.pandasoftware.com
    www.ravantivirus.com
    www.sophos.com
    www.symantec.com
    www.trendmicro.com
    www.vba32.de
    www.viruslist.com
    www.viruslist.ru
    www2.eset.com
    www3.ca.com
    zak.avira.com


Recommendations

Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

  • Turn off and remove unneeded services. By default, many operating systems install auxiliary services that are not critical, such as an FTP server, telnet, and a Web server. These services are avenues of attack. If they are removed, blended threats have less avenues of attack and you have fewer services to maintain through patch updates.
  • If a blended threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
  • Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services (for example, all Windows-based computers should have the current Service Pack installed.). Additionally, please apply any security updates that are mentioned in this writeup, in trusted Security Bulletins, or on vendor Web sites.
  • Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
  • Configure your email server to block or remove email that contains file attachments that are commonly used to spread viruses, such as .vbs, .bat, .exe, .pif and .scr files.
  • Isolate infected computers quickly to prevent further compromising your organization. Perform a forensic analysis and restore the computers using trusted media.
  • Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.

REMOVAL


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan and delete all the files detected.
  4. Delete any values added to the registry.
For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
Note:
When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).


2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).
  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

    The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.


3. To scan for and delete the infected files
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
  2. Run a full system scan.
  3. If any files are detected, click Delete.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the subkey:

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
    HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun

  5. In the right pane, delete the value:

    "key2" = "%System%winlog.exe"

  6. Exit the Registry Editor.



Spy Sweeper 5.2 stops spyware in its tracks while offering home computer users the ability to configure the program to suit their specific needs, such as:

Choose a Quick, Full or Custom Sweep: With Spy Sweeper 5.2, you can easily choose to perform a quick, full or customized sweep. If you're looking for an immediate diagnosis, choose a quick sweep. For a pinpointed search, customize your sweep to have Spy Sweeper skip files by folder or file extension. For a deep cleaning, opt for a full sweep.

Exclude Files from a Sweep: Spy Sweeper allows you to save time during a sweep by skipping specific files or different sections of your PC. You can select specific file extension, such as .xls or .mpg to exclude.

Additional Highlights

As soon as it's installed, Spy Sweeper gives 360 degrees of protection against spyware, including:

Simple Sweeps: Detecting spyware and removing unwanted programs found on your computer in three effortless steps

Easy Management: Quickly and simply configure program, sweep and upgrade options

Fast Home: Use the home screen to access the most commonly used functions of Spy Sweeper

Shields Summary: A redesigned shields summary page makes it simple to see at a glance which shields are on or off

Action Alerts: Receive clear, easy-to-understand notifications when new spyware threats are detected

"Spy Sweeper remains a favorite for protection from spyware."



"This program's dominance is apparent as soon as you install it."