Spyware.KBGuardian

SUMMARY

Behavior

Spyware.KBGuardian is a commercial keylogger that logs keystrokes and mouse clicks. It can be set to not show itself in the Task Manager and be invisible in the taskbar.

Symptoms

The files are detected as Spyware.KBGuardian.

Transmission

Spyware.KBGuardian must be manually installed.

Protection

• Virus Definitions (LiveUpdate™ Weekly) September 22, 2004
• Virus Definitions (Intelligent Updater) September 21, 2004

TECHNICAL DETAILS

The Spyware.KBGuardian installation path is configurable. The default is %ProgramFiles%DiplodockKeyboard Guardian Trial.

Note: %ProgramFiles% is a variable that refers to the program files folder. By default, this is C:Program Files.

When Spyware.KBGuardian is executed, it performs the following actions:

1. Creates the registry keys:
   
   HKEY_CURRENT_USERSOFTWAREVB and VBA Program SettingsAJksfRqwsw
   HKEY_CURRENT_USERSOFTWAREVB and VBA Program SettingsKeyboard Guardian
   
   
2. Creates the following shortcut so that the program is started with Windows:
   
   %AllUsersProfile%Start MenuProgramsStartupKeyboard Guardian.lnk
   
   Note: %AllUsersProfile% is a variable that refers to the "All Users" profile folder. By default, this is C:Documents and SettingsAll Users (Windows NT/2000/XP).
   
   
3. Creates the following files:
   • %ProgramFiles%DiplodockKeyboard Guardian TrialReadme.txt
   • %ProgramFiles%DiplodockKeyboard Guardian TrialReadme.pdf
   • %ProgramFiles%DiplodockKeyboard Guardian TrialReadme.doc
   • %ProgramFiles%DiplodockKeyboard Guardian TrialKW.OP4 (configuration file)
   • %ProgramFiles%DiplodockKeyboard Guardian TrialKW.OP3 (configuration file)
   • %ProgramFiles%DiplodockKeyboard Guardian TrialKW.OP2 (configuration file)
   • %ProgramFiles%DiplodockKeyboard Guardian TrialKG.exe (this file is detected as Spyware.KBGuardian)
     
     
4. Creates a group in the Start Menu named "DiplodockKeyboard Guardian Trial."
   
   
5. Stores log files as *.log files in %ProgramFiles%DiplodockKeyboard Guardian Trial

REMOVAL

The following instructions pertain to all Symantec antivirus products that support Security Risk detection.

1. Update the definitions.
2. Uninstall Keyboard Guardian - Trial Version using the Add/Remove Programs utility.
3. Run a full system scan.
4. Delete any remaining registry keys.
5. Delete any remaining files.

For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To uninstall the program

1. Do one of the following:
   • On the Windows 98 taskbar:
     1. Click Start > Settings > Control Panel.
     2. In the Control Panel window, double-click Add/Remove Programs.
        
        
   • On the Windows Me taskbar:
     1. Click Start > Settings > Control Panel.
     2. In the Control Panel window, double-click Add/Remove Programs.
        If you do not see the Add/Remove Programs icon, click "...view all Control Panel options."
        
        
   • On the Windows 2000 taskbar:
     By default, Windows 2000 is set up the same as Windows 98, so follow the instructions for Windows 98. If otherwise, click Start, point to Settings > Control Panel, and then click Add/Remove Programs.
     
     
   • On the Windows XP taskbar:
     1. Click Start > Control Panel.
     2. In the Control Panel window, double-click Add or Remove Programs.
        
        
2. Click Keyboard Guardian - Trial Version.
   
   
   Note: You may need to use the scroll bar to view the whole list.
   
   
3. Click Add/Remove, Change/Remove, or Remove (this varies with the operating system). Follow the prompts.

3. To run the scan

1. Start your Symantec antivirus program, and then run a full system scan.
   
   Note: If you ran the Add/Remove programs applet as described in the previous section, all the files may have been removed, and thus none of them will be detected.
   
2. If any files are detected as Spyware.KBGuardian and depending on which software version you are using, you may see one or more of the following options:
   
   Note: This applies only to versions of Norton AntiVirus that support Security Risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports Security Risk detection, and Security Risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
   
   • Exclude (Not recommended): If you click this button, it will set the threat so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.
     
     
   • Ignore or Skip: This option tells the scanner to ignore the threat for this scan only. It will be detected again the next time that you run a scan.
     
     
   • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the threat for this scan only, and thus, the threat will be detected again the next time that you run a scan.
     
     To actually delete the security risk:
     • Click its file name (under the Filename column).
     • In the Item Information box that displays, write down the full path and file name.
     • Then use Windows Explorer to locate and delete the file.
       
       If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.
       
       
   • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
     • If you see a message, "Delete Failed" (or similar message), manually delete the file.
     • Click the file name of the threat that is under the Filename column.
     • In the Item Information box that displays, write down the full path and file name.
     • Then use Windows Explorer to locate and delete the file.
       
       If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.
       

4. To delete the key from the registry

Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

1. Click Start > Run.
2. Type regedit
   
   Then click OK.
   
   
3. Delete the following key:
   
   HKEY_CURRENT_USERSOFTWAREVB and VBA Program SettingsAJksfRqwsw
   
   
4. Exit the Registry Editor.
   

5. To delete any remaining files
Using Windows Explorer, delete the folder, %ProgramFiles%DiplodockKeyboard Guardian Trial. (If you do not own any other Diplodock products, delete the %ProgramFiles%Diplodock folder.)