Remacc.SpyAnywhere

SUMMARY

Behavior

Remacc.SpyAnywhere is a commercial remote access and system-monitoring program. It can be installed in an Administrative install or as a more basic Stealth install (no help files or shortcuts).

Remacc.SpyAnywhere can be used to:

• View browser information and history
• View the password cache (Windows 95/98/Me only)
• Take a desktop screenshot
• Gather port and Internet connection information
• Remotely open Web sites and programs
• Lock the computer
• Freeze the mouse
• Restart the computer

It can be set to run silently in the full version (silent mode is disabled in the trial version), and run automatically when Windows is started.

Control is through a Web-based interface that allows the client to access the host through any Internet-connected browser. The host computer being spied upon runs a Web server on a specified port. The host can also be set to email its IP address to a specified email account.

An optional component, SpyAgent, can add more capabilities, such as open window and keystroke viewing, as well as anti-spyware capability.

Symptoms

One or more files is detected as Remacc.SpyAnywhere.

Transmission

Remacc.SpyAnywhere must be installed manually.

Protection

• Virus Definitions (LiveUpdate™ Weekly) September 22, 2004
• Virus Definitions (Intelligent Updater) September 17, 2004

TECHNICAL DETAILS

When Remacc.SpyAnywhere is run, it does the following:

1. Creates the following files:
   • %Windir%libimg.dll (Win32 image library by Shawn Kirst)
   • %Windir%SNMPAPI.dll (Microsoft SNMP Utility library)
   • %Windir%univise32.exe (uninstlaler)
   • %System% tinvisible.dll (library for stealth mode in full version)
   • %ProgramFiles%Spytech SoftwareSpyAnywherelicense.txt (use EULA)
   • %ProgramFiles%Spytech SoftwareSpyAnywhereeadme.txt (readme)
   • %ProgramFiles%Spytech SoftwareSpyAnywhereSpyAnywhere.exe (main remote access / monitoring file, detected as Remacc.SpyAnywhere)
   • %ProgramFiles%Spytech SoftwareSpyAnywhereNoServer.exe (shuts down running SpyAnywhere server)
     
     Notes:
     • %System% is a variable that refers to the System folder. By default this is C:WindowsSystem (Windows 95/98/Me), C:WinntSystem32 (Windows NT/2000), or C:WindowsSystem32 (Windows XP).
     • %Windir% is a variable that refers to the Windows installation folder. By default, this is C:Windows (Windows 95/98/Me/XP)or C:Winnt (Windows NT/2000).ProgramFiles% is a variable that refers to the program files folder. By default, this is C:Program Files.
     • %ProgramFiles% is a variable that refers to the program files folder. By default, this is C:Program Files.
       
       
2. Adds the value:
   
   "HTTPServer"="%ProgramFiles%Spytech SoftwareSpyAnywhereSpyAnywhere.exe"
   
   to the registry key:
   
   HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
   
   so that SpyAnywhere runs when you start Windows.
   
   
3. Creates the registry key::
   
   HKEY_LOCAL_MACHINESofwareMicrosoftWindowsCurrentVersionUninstallSpyAnywhere (if the Create an Uninstaller option was selected during installation)

REMOVAL

Before you begin: Attempt to uninstall the Adware

1. Do one of the following:
   • On the Windows 98 taskbar:
     1. Click Start > Settings > Control Panel.
     2. In the Control Panel window, double-click Add/Remove Programs.
        
        
   • On the Windows Me taskbar:
     1. Click Start > Settings > Control Panel.
     2. In the Control Panel window, double-click Add/Remove Programs.
        If you do not see the Add/Remove Programs icon, click "...view all Control Panel options."
        
        
   • On the Windows 2000 taskbar:
     By default, Windows 2000 is set up the same as Windows 98, so follow the instructions for Windows 98. If otherwise, click Start, point to Settings > Control Panel, and then click Add/Remove Programs.
     
     
   • On the Windows XP taskbar:
     1. Click Start > Control Panel.
     2. In the Control Panel window, double-click Add or Remove Programs.
        
        
2. If SpyAnywhere is listed, click SpyAnywhere. If SpyAnywhere is not listed, follow the instructions below.

The following instructions pertain to all Symantec antivirus products that support Security Risk detection.

1. Update the definitions.
2. Restart the computer in Safe mode.
3. Run a full system scan.
4. Unregister the .dll files.
5. Delete the value that was added to the registry.
6. Delete the files.
   

For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To restart the computer in Safe mode
Shut down the computer and turn off the power. Wait for at least 30 seconds, and then restart the computer in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode."

3. To run the scan

1. Start your Symantec antivirus program, and then run a full system scan.
   
2. If any files are detected as Remacc.SpyAnywhere and depending on which software version you are using, you may see one or more of the following options:
   
   Note: This applies only to versions of Norton AntiVirus that support Security Risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports Security Risk detection, and Security Risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
   
   • Exclude (Not recommended): If you click this button, it will set the threat so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.
     
     
   • Ignore or Skip: This option tells the scanner to ignore the threat for this scan only. It will be detected again the next time that you run a scan.
     
     
   • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the threat for this scan only, and thus, the threat will be detected again the next time that you run a scan.
     
     To actually delete the security risk:
     • Click its file name (under the Filename column).
     • In the Item Information box that displays, write down the full path and file name.
     • Then use Windows Explorer to locate and delete the file.
       
       
   • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
     • If you see a message, "Delete Failed" (or similar message), manually delete the file.
     • Click the file name of the threat that is under the Filename column.
     • In the Item Information box that displays, write down the full path and file name.
     • Then use Windows Explorer to locate and delete the file.
       

4. To unregister the .dll files

1. Click Start > Run.
2. Type, or copy and paste, the following text:
   
   regsvr32 /u "%System% tinvisible.dll"
   
   then click OK.
   
   
3. If a dialog box confirming this action appears, click OK.
4. Type, or copy and paste, the following text:
   
   regsvr32 /u "%Windir%libimg.dll"
   
   then click OK.
   
   
5. If a dialog box confirming this action appears, click OK.
   
   

5. To delete the value from the registry

Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

1. Click Start > Run.
2. Type regedit
   
   Then click OK.
   
   
3. Navigate to the key:
   
   HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
   
   
4. In the right pane, delete the value:
   
   "HTTPServer"="%ProgramFilesSpytech SoftwareSpyAnywhereSpyAnywhere.exe"
   
   
5. Navigate and delete:
   
   HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstallSpyAnywhere

6. To delete the files
Navigate to and delete the following files and folders (including files contained within):

• %Windir%libimg.dll
• %System% tinvisible.dll
• %ProgramFiles%Spytech Software