Infostealer.Reoxtan

SUMMARY

Infostealer.Reoxtan is a Trojan horse program that attempts to steal user names, passwords, and other computer information. It also attempts to lower security settings on the compromised computer.

NOTE : Definitions prior to May 10, 2006 may detect this threat as PWSteal.Reoxtan

Protection

• Virus Definitions (LiveUpdate™ Weekly) September 7, 2005
• Virus Definitions (Intelligent Updater) September 5, 2005

Threat Assessment

Wild

• Wild Level: Low
• Number of Infections: 0 - 49
• Number of Sites: 0 - 2
• Geographical Distribution: Low
• Threat Containment: Easy
• Removal: Easy

Damage

• Damage Level: Low
• Releases Confidential Info: Steals confidential system information and user names and passwords.
• Compromises Security Settings: Lowers security settings.

Distribution

• Distribution Level: Low

TECHNICAL DETAILS

When Infostealer.Reoxtan is executed, it performs the following actions:

1. Copies itself as %System%serviceexplorer.exe
   
   Note: %System% is a variable that refers to the System folder. By default this is C:WindowsSystem (Windows 95/98/Me), C:WinntSystem32 (Windows NT/2000), or C:WindowsSystem32 (Windows XP).
   
   
2. Creates the following files:
   
   
   • %System%servicedllp.txt
   • %System%servicedlls.txt
   • %System%servicedll3.txt
   • %System%servicedll4.txt
   • %System%serviceeoxconf.sam
   • %System%serviceeoxconf.tan
   • %System%serviceeoxconf.dl
     
     
3. Adds the value:
   
   "1" = %System%serviceexplorer.exe
   
   to the registry subkey:
   
   HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPolicies
   ExplorerRun
   
   so that it executes every time Windows starts.
   
   
4. Modifies the values:
   
   "EnableFirewall" = "0"
   "DisableNotifications" = "1"
   "DoNotAllowExceptions" = "0"
   
   in the registry subkey:
   
   HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSharedAccessParameters
   FirewallPolicyStandardProfile
   
   to lower security settings.
   
   
5. Modifies the value:
   
   "AntiVirusDisableNotify" = "1"
   
   in the registry subkey:
   
   HKEY_LOCAL_MACHINESOFTWAREMicrosoftSecurity Center
   
   to lower security settings.
   
   
6. Creates mutexes named "reoxtech2356287345823" and "reoxbuild1t1a2b3s4lava". These allow only one instance of the Trojan to execute on the compromised computer.
   
   
7. Steals the following information and stores it in dllp.txt:
   
   
   • System account
   • Dialup account and other information
   • POP3 and SMTP account and password
   • FTP account and password
   • Password for IE AutoComplete
     
     
8. Logs the following information into dlls.txt:
   
   
   • Local information
   • Operating system version
   • IP address
   • Names of current running process
     
     
     
9. Logs the following Web activity into dll3.txt and dll4.txt:
   
   
   • Visited URL
   • Method type (GET or POST)
   • Radio button and checkbox status
   • Keystrokes
     
     
10. Sends the gathered information to the following URL as POST data:
    
    [http://]reg1.info/[REMOVED]/log.php
    
    
11. Connects to the following URLs to get configuration data and stores this data in reoxconf.sam, reoxconf.tan, and reoxconf.dl:
    
    
    • [http://]reg1.info/[REMOVED]/c1.txt
    • [http://]reg1.info/[REMOVED]/c2.txt
    • [http://]reg1.info/[REMOVED]/down.php
      
      
12. Downloads the following file:
    
    [http://]reg1.info/[REMOVED]/update/update.exe
    
    
13. Opens a proxy on TCP port 47800.

Recommendations

Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

• Turn off and remove unneeded services. By default, many operating systems install auxiliary services that are not critical, such as an FTP server, telnet, and a Web server. These services are avenues of attack. If they are removed, blended threats have less avenues of attack and you have fewer services to maintain through patch updates.
• If a blended threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
• Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services (for example, all Windows-based computers should have the current Service Pack installed.). Additionally, please apply any security updates that are mentioned in this writeup, in trusted Security Bulletins, or on vendor Web sites.
• Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
• Configure your email server to block or remove email that contains file attachments that are commonly used to spread viruses, such as .vbs, .bat, .exe, .pif and .scr files.
• Isolate infected computers quickly to prevent further compromising your organization. Perform a forensic analysis and restore the computers using trusted media.
• Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.

REMOVAL

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

1. Disable System Restore (Windows Me/XP).
2. Update the virus definitions.
3. Run a full system scan and delete all the files detected.
4. Delete any values added to the registry.
5. Restore the Windows Security Center.
6. Reenable the SharedAccess service (Windows 2000/XP only).
   

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

• How to disable or enable Windows Me System Restore
• How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:

• Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).
• Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).
  
  The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To scan for and delete the infected files

1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
   • For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
   • For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
2. Run a full system scan.
3. If any files are detected, click Delete.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

1. Click Start > Run.
2. Type regedit
3. Click OK.
   
   Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.
   
   
4. Navigate to the subkey:
   
   HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPolicies
   ExplorerRun
   
   
5. In the right pane, delete the value:
   
   "1" = %System%serviceexplorer.exe
   
   
6. Exit the Registry Editor.

5. To restore the Windows Security Center
This risk attempts to disable the features in the Windows Security Center, available in Windows XP Service Pack 2. If you are running Windows XP Service Pack 2 and would like to restore the full functionality of the Windows Security Center, please complete the following steps:

Important: If your computer is connected to a domain, you may not be able to adjust these settings. If so, contact your network administrator for more information.

1. Click Start > Control Panel.
2. Double-click the Security Center.
3. In the right pane, click Windows Firewall. The Windows Firewall appears.
4. Select On.
5. Click OK to close the Windows Firewall.
6. In the left pane of the Security Center, select Change the way Security Center alerts me.
7. Click Alert Settings.
8. Select Alert Settings, Firewall, and Virus Protection.
9. Click OK
10. Click Automatic Updates.
11. Select Automatic.
12. Click OK.
13. Exit the Security Center.

6. To reenable the SharedAccess service (Windows 2000/XP only)
The SharedAccess service is responsible for maintaining Internet Connection Sharing and the Windows Firewall/Internet Connection Firewall applications in Windows. (The presence and names of these applications vary depending on the operating system and service pack you are using.) To protect your computer and maintain network functionality, re-enable this service if you are using any of these programs.


Windows XP Service Pack 2
If you are running Windows XP with Service Pack 2 and are using the Windows Firewall, the operating system will alert you when the SharedAccess service is stopped, by displaying an alert balloon saying that your Firewall status is unknown. Perform the following steps to ensure that the Windows Firewall is re-enabled:

1. Click Start > Control Panel.
   
   
2. Double-click the Security Center.
   
   
3. Ensure that the Firewall security essential is marked ON.
   
   Note: If the Firewall security essential is marked on, your Windows Firewall is on and you do not need to continue with these steps.
   
   If the Firewall security essential is not marked on, click the "Recommendations" button.
   
   
4. Under "Recommendations," click Enable Now. A window appears telling you that the Windows Firewall was successfully turned on.
   
   
5. Click Close, and then click OK.
   
   
6. Close the Security Center.

Windows 2000 or Windows XP Service Pack 1 or earlier
Complete the following steps to re-enable the SharedAccess service:

1. Click Start > Run.
2. Type services.msc
   
   Then click OK.
   
   
3. Do one of the following:
   
   • Windows 2000: Under the Name column, locate the "Internet Connection Sharing (ICS)" service and double-click it.
   • Windows XP: Under the Named column, locate the "Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS)" service and double-click it.
     
     
4. Under "Startup Type:", select "Automatic" from the drop-down menu.
   
   
5. Under "Service Status:", click the Start button.
   
   
6. Once the service has completed starting, click OK.
   
   
7. Close the Services window.